ERP MRP CRM

ERP is the acronym for Enterprise Resource Planning, MRP stands for Materials Requirement Planning and CRM stands for Customer Relationship Management. ERP is used to plan the different processes in the organisation. MRP is specially designed for the manufacturing industry. CRM is acronym for customer relationship management and is used for maintaining healthy relationship with the customer. CRM software is used for managing and analyzing the customers interaction.
An ERP (Enterprise Resource Planning) has the potential to improve all your business operations by
1)  facilitating useful communication between departments.
2) Making your entire system (organization) more responsive to the needs of all your stake holders.
An ERP system integrates all functions across a company to a single computer system, having a Centralized Data base, that can serve all those functions’ specific needs.
Enterprise Resource Planning is used to organize and schedule the programs that are to be done in the industry. MRP system ensures that material is available for production, to ensure that there is always material available in stock, you can also plan manufacturing activities, delivery schedules and purchasing activities. From these definitions it is clear that MRP is the shorter version of ERP and the functions performed by CRM are not performed by MRP, hence ERP performs all the functions of MRP and CRM as well.
ERP has been extended to form OSM (Operating system for Manufacturing) as there are all the modules included in OSM so there is no need of ERP, MRP and CRM separately.

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